Education Counsellor

Raunak Placement Services wants to bring on an Education Counsellor for its Navi Mumbai, Mumbai team. You can earn up to ₹25,000/month. The team is filling 20 vacancies.

Note from the employer

Upselling & Conversion: Promote Premium Courses, Certifications, And Add-On Programs To Maximize Enrollment Revenue. 1 - 2 Years Experience Compulsory. | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Navi Mumbai, Mumbai, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Raunak Placement Services today.