International Call Center

Raunak Placement Services has an opening for an International Call Center based in Navi Mumbai, Mumbai. The pay goes up to ₹32,000/month. The team is filling 20 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound | Languages : English

Compensation

You will be paid ₹18,000 – ₹32,000 per month.

What you will do

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• Languages: English
• You are customer-first and polite

Job details

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Working hours: 8pm to 5am

If this job suits you, apply now — shortlisted candidates will be contacted by Raunak Placement Services.