International Voice Process Agent

Raunak Placement Services is looking for an International Voice Process Agent to join its team in Thane, Mumbai. Salary is up to ₹30,000/month. 20 candidates will be hired for this role.

Employer’s description

Night Shift _ Lead Generation Process Us Process Gift Card Process. Languages : English

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Night shift
• Languages: English
• A customer-first, polite attitude

Compensation

Compensation: ₹18,000 – ₹30,000 per month.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Working hours: NIGHT Shift 5:30 PM to 2:30 AM | 7:30pm to 4:00 AM
• Openings: 20
• Work mode: Office-based
• Employment type: Full time
• Interview: 7:30 PM | Monday to Friday

Ready to start? Upload your resume and apply to Raunak Placement Services today.