International Voice Process Agent

Raunak Placement Services is looking for an International Voice Process Agent to join its team in Navi Mumbai, Mumbai. There are 20 open positions. The pay goes up to ₹35,000/month. Freshers can apply.

Note from the employer

Interntional Us Trucking & Mortage - Lead Generation Proces. Languages : English

Salary

Salary: ₹22,000 – ₹35,000 per month, based on skills and experience.

Key responsibilities

As an International Voice Process Agent, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English
• Basic English
• Freshers can apply
• Languages: English
• Someone calm under pressure and polite

Job at a glance

• Location: Navi Mumbai, Mumbai, Maharashtra
• Timings: NIGHT Shift 8pm to 5am
• Work mode: On-site
• Openings: 20
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Raunak Placement Services today.