International Voice Process Agent

Raunak Placement Services has an opening for an International Voice Process Agent based in Navi Mumbai, Mumbai. You can earn up to ₹35,000/month. Freshers can apply. The team is filling 20 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Domestic | Languages : English

Compensation

You will be paid ₹15,000 – ₹35,000 per month.

Day-to-day work

As an International Voice Process Agent, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English and International
• Basic English
• Freshers can apply
• Type: International, Domestic
• Languages: English
• You are patient and customer-first

Job details

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Employment type: Full time
• Shift: Night Shift
• Work type: On-site
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Raunak Placement Services.