International Voice Process Agent

Raunak Placement Services is looking for an International Voice Process Agent to join its team in Thane, Mumbai. Salary is up to ₹30,000/month. No experience? You can still apply. 20 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English
• Someone patient and customer-first

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 20
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 8pm to 5am

Interested? Apply now on BetterJobs with your resume — Raunak Placement Services reviews applications regularly.