International Voice Process Agent

Looking for an International Voice Process Agent role in Thane, Mumbai? Raunak Placement Services is hiring now. The team is filling 20 vacancies. The pay goes up to ₹26,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Pay and perks

You will be paid ₹18,000 – ₹26,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Basic English
• Freshers can apply
• Languages: English

Position details

• Location: Thane, Mumbai, Maharashtra
• Timings: night Shift
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Raunak Placement Services reviews applications regularly.