International Voice Process Agent

Start your next role as an International Voice Process Agent with Raunak Placement Services in Navi Mumbai, Mumbai. There are 20 open positions. Salary is up to ₹3,50,000/month. Freshers can apply.

In the employer’s words

International Calling Process! Us Mortage & Us Logistics. Languages : English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• Someone polite and patient

Compensation

Compensation: ₹25,000 – ₹3,50,000 per month.

What the job involves

As an International Voice Process Agent, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Job details

• Location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work mode: On-site
• Job type: Full time
• Working hours: 8pm to 5am

If this job suits you, apply now — shortlisted candidates will be contacted by Raunak Placement Services.