Team Leader

Looking for a Team Leader role in Thane, Mumbai? Raunak Placement Services is hiring now. You can earn up to ₹55,000/month. 20 candidates will be hired for this role.

Employer’s description

Team Leader In Mumbai, Thane With 2 - 5 Years Of Experience. More Than 2 Years Experience Compulsory. | Type : International | Languages : English

What you get

Compensation: ₹45,000 – ₹55,000 per month.

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, International
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: English

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Raunak Placement Services.