Field Collection Executive

A new Field Collection Executive role is open at Rca & Consultant, India. The pay goes up to ₹15,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Credit Card and Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan

Your responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Quick facts

• Location: India
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Rca & Consultant reviews applications regularly.