Customer Care Executive

RCB Technology & Strategy Consulting wants to bring on a Customer Care Executive for its Sector 6 - Noida, Delhi team. The pay goes up to ₹17,000/month. 30 candidates will be hired for this role.

Employer’s description

D-15 3Rd Floor Noida Sector 6. Type : Outbound, Inbound, Sales | Languages : Hindi, English

Pay and perks

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Hindi, English
• You are patient and polite

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Job location: Sector 6 - Noida, Delhi, Delhi
• Work mode: Work from office
• Openings: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to RCB Technology & Strategy Consulting today.