Telecaller

Realtime Biometrics India wants to bring on a Telecaller for its Vashi, Mumbai team. The team is filling 2 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Potential Customers To Promote Products/Serviceshandle Inbound Customer Inquiries And Convert Them Into Salesgenerate And Qualify Leads Through Cold Callingexplain Product Features, Benefits, And Pricing Clearlymaintain And Update Customer Databases And Crm Recordsfollow Up With Prospects To Close Salesachieve Dai. 1 - 2 Years Experience Compulsory. | Type : Sales, Mutual Funds | Languages : English, Marathi, Hindi

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Mutual Funds, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Mutual Funds
• Languages: English, Marathi, Hindi
• You are polite and customer-first

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Vashi, Mumbai, Maharashtra
• Vacancies: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 10:00 AM - 6:45 PM | Monday to Saturday

Apply today and take the next step in your career with Realtime Biometrics India.