Appointment Pre Fixing Customer Ser...

Recruitech Solutions has an opening for an Appointment Pre Fixing Customer Ser... based in Kanjur Marg, Mumbai. The pay goes up to ₹14,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

Employer’s description

Bharati Axa Appointment Pre Fixing Customer Service Process Fresher Hsc Required Easy Selection Nearby Station. Type : Domestic | Languages : Marathi, English, Hindi

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹12,000 – ₹14,000 per month.

Position details

• Work location: Kanjur Marg, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Recruitech Solutions.