Blended Process Emai Chat With Cust...

Join Recruitech Solutions as a Blended Process Emai Chat With Cust... in Ghansoli, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month. Freshers can apply.

In the employer’s words

Email And Chat With Customer Service Process Fresher Experience Required Easy Selection 70% Calling And 30 % Email And Chat. Type : Domestic | Languages : Marathi, English, Hindi

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Recruitech Solutions today.