Customer Service And Collection Air...

A new Customer Service And Collection Air... role is open at Recruitech Solutions, Airoli, Mumbai. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹22,000/month.

Note from the employer

Near By Station Collection And Customer Service. Type : Outbound | Languages : English, Marathi, Hindi

Compensation

The salary for this role is ₹16,000 – ₹22,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English, Marathi, Hindi

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.