Customer Service Graduate Fresher E...

Recruitech Solutions has an opening for a Customer Service Graduate Fresher E... based in Airoli, Mumbai. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹19,000/month.

In the employer’s words

Magma Customer Service Process Fresher Experience Graduate Required Easy Selection Pick Up And Drop Facility Is Available From Aeroli Station To Office. Type : Domestic | Languages : Marathi, English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi and Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi
• Someone polite and calm under pressure

What you get

You will be paid ₹15,000 – ₹19,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.