Customer Service Graduate Fresher R...

Start your next role as a Customer Service Graduate Fresher R... with Recruitech Solutions in Airoli, Mumbai. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

Employer’s description

Customer Service Graduation With Results Average Comms With Understanding English (V3)Rotational Shifts(Day Females & Male Night Shift Included)Rotational Off Salary 15K For Freshers Experience 21.5 Ctc. Type : Domestic, Inbound | Languages : Gujarati, Telugu, Tamil, Bengali, Kannada, Marathi, Hindi

What you get

You will be paid ₹15,000 – ₹22,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Bengali, Domestic, Gujarati, Hindi, Inbound, Kannada, Marathi, Tamil
• Basic English
• Freshers can apply
• Night shift
• Type: Domestic, Inbound
• Languages: Gujarati, Telugu, Tamil, Bengali, Kannada, Marathi, Hindi
• Someone patient and calm under pressure

Key responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.