Customer Service Process

Recruitech Solutions wants to bring on a Customer Service Process for its Airoli, Mumbai team. Freshers can apply. 30 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Customer Service. Type : Inbound | Languages : English, Hindi

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• Someone customer-first and polite

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.