Customer Services Process Graduate ...

Start your next role as a Customer Services Process Graduate ... with Recruitech Solutions in Bhandup West, Mumbai. Salary is up to ₹19,000/month. There are 30 open positions.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Languages : English

Salary and benefits

You will be paid ₹19,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: English, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English
• Someone customer-first and patient

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Job location: Bhandup West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.