Customer Services Process Required ...

Recruitech Solutions is hiring a Customer Services Process Required ... in Airoli, Mumbai. The pay goes up to ₹24,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Employer’s description

Average English. Type : Inbound, Sales | Languages : English

What you will do

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Inbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Sales
• Languages: English
• You are customer-first and polite

Salary and benefits

The salary for this role is ₹24,000 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.