Email Chat Calling Blended Process ...

Recruitech Solutions has an opening for an Email Chat Calling Blended Process ... based in Vashi, Mumbai. Freshers can apply. 30 candidates will be hired for this role. Salary is up to ₹18,000/month.

Note from the employer

Average English. Type : Inbound | Languages : Malayalam, Tamil, English

Day-to-day work

As an Email Chat Calling Blended Process ..., your work will include:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹14,000 – ₹18,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Inbound, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Malayalam, Tamil, English
• Someone patient and calm under pressure

Position details

• Location: Vashi, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: On-site

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.