Email Chat Customer Service Fresher...

Recruitech Solutions has an opening for an Email Chat Customer Service Fresher... based in Vashi, Mumbai. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹19,000/month.

In the employer’s words

Blended Process Email Chat With Customer Service Process Fresher Experience Hsc Avg Eng Required Easy Selection Nearby Station. Type : Domestic | Languages : Malayalam, English, Marathi, Hindi

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, English, Marathi, Hindi
• Someone customer-first and polite

Day-to-day work

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

The salary for this role is ₹14,000 – ₹19,000 per month.

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Recruitech Solutions today.