Email ,Chat With Customer Service F...

Recruitech Solutions is looking for an Email ,Chat With Customer Service F... to join its team in Vashi, Mumbai. The pay goes up to ₹16,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Email And Chat With Customer Service Process Fresher Experience Required Easy Selection 70% Calling 30% Email Process. Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and customer-first

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Vashi, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.