Eureka Forbes Video Call Executive

Recruitech Solutions is looking for an Eureka Forbes Video Call Executive to join its team in Saki Naka, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹34,000/month.

Employer’s description

6 Month Bpo Exp. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : English, Kannada, Malayalam

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Kannada, Malayalam and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: English, Kannada, Malayalam
• A polite, patient attitude

Salary and benefits

Compensation: ₹32,000 – ₹34,000 per month.

What the job involves

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Saki Naka, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Recruitech Solutions today.