Icici Nps Process

Recruitech Solutions is hiring an Icici Nps Process in Malad, Mumbai. Salary is up to ₹24,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

On Call. Type : Domestic | Languages : Gujarati, Kannada, Punjabi, Malayalam, Bengali, Tamil, Telugu, Marathi, Hindi, English

What you get

The salary for this role is ₹17,000 – ₹24,000 per month.

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Gujarati, Kannada, Punjabi, Malayalam, Bengali, Tamil, Telugu, Marathi, Hindi, English
• Someone polite and patient

Position details

• Location: Malad, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.