Idfc Bank Process Customer Service ...

Recruitech Solutions has an opening for an Idfc Bank Process Customer Service ... based in Juinagar, Mumbai. You can earn up to ₹25,000/month. There are 30 open positions. Freshers can apply.

In the employer’s words

Idfc Bank Process All Bank Holiday Available 2 And 4 Saturday Is Off Sales Customer Service And Renewal Process Is Available. Type : Domestic | Languages : Marathi, English, Hindi

Your responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi
• You are patient and polite

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: Juinagar, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site

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