Idfc Bank Process Graduate Good Com...

Recruitech Solutions wants to bring on an Idfc Bank Process Graduate Good Com... for its Juinagar, Mumbai team. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹25,000/month.

Employer’s description

Idfc Service Sale. Type : Domestic | Languages : English, Hindi

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Graduate or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• You are patient and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Juinagar, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office
• Job type: Full time

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.