Idfc Bank Sales, Customer Service R...

Recruitech Solutions is hiring an Idfc Bank Sales, Customer Service R... in Thane, Mumbai. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Idfc Bank Sales Customer Service Renewal Process Is There All Bank Holiday Available 2 And 4 Saturday Is Off Pickup And Drop Facility Is There From Thane Station To Office. Type : Domestic | Languages : Marathi, English, Hindi

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Who can apply

• Open to freshers
• Education: Graduate
• Skills: Domestic, English, Hindi, Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi
• You are customer-first and calm under pressure

Position details

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Recruitech Solutions today.