Idfc Bank Sales Process Avg Eng Req...

A new Idfc Bank Sales Process Avg Eng Req... role is open at Recruitech Solutions, Thane, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹16,500/month. Freshers can apply.

In the employer’s words

Idfc Bank Sales Process Avg Eng Required Pickup And Drop Facility Is There From Thane Station To Office And From Bhiwandi To Office. Type : Domestic | Languages : English, Marathi, Hindi

Day-to-day work

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.

Salary and benefits

The salary for this role is ₹14,500 – ₹16,500 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Marathi, Hindi
• You are calm under pressure and patient

Job details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with Recruitech Solutions.