Inbound Customer Service Experience...

Recruitech Solutions is hiring an Inbound Customer Service Experience... in Ghansoli, Mumbai. You can earn up to ₹24,000/month. The team is filling 30 vacancies.

Note from the employer

Sbi Mutual Fund Inbound Customer Service Process Experience Required Easy Selection Any Experience Required. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Marathi, English, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Marathi, English, Hindi
• You are patient and calm under pressure

What the job involves

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹21,000 – ₹24,000 per month, based on skills and experience.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Recruitech Solutions.