Inbound Customer Service Experience...

Recruitech Solutions is hiring an Inbound Customer Service Experience... in Ghansoli, Mumbai. Salary is up to ₹24,000/month. The team is filling 30 vacancies.

In the employer’s words

Sbi Mutual Fund Inbound Customer Service Graduate Experience Required Easy Selection From Day 1St Salary Start. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Marathi, English, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Marathi, English, Hindi
• A polite, customer-first attitude

Compensation

Salary: ₹20,000 – ₹24,000 per month, based on skills and experience.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Ghansoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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