Inbound Customer Service Fresher Ex...

Recruitech Solutions wants to bring on an Inbound Customer Service Fresher Ex... for its Rabale, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹19,500/month.

In the employer’s words

Saraswat Bank Inbound Customer Service Process Fresher Experience Graduate Avg English Required Easy Selection From Day 1St Salary Start. Type : Domestic | Languages : Malayalam, Tamil, Kannada, Telugu, Marathi, English, Hindi

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹15,000 – ₹19,500 per month.

Who can apply

• Open to freshers
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Kannada, Malayalam, Marathi, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil, Kannada, Telugu, Marathi, English, Hindi
• A customer-first, patient attitude

Job details

• Location: Rabale, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Recruitech Solutions today.