Inbound Customer Service Salary 22K

Recruitech Solutions is hiring an Inbound Customer Service Salary 22K in Ghansoli, Mumbai. There are 30 open positions. You can earn up to ₹22,000/month.

Note from the employer

Bpo Telecalling Profile. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Marathi, Hindi, English

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi, Inbound and Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Marathi, Hindi, English
• You are patient and polite

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.