Inbound Mutual Fund Customer Servic...

Recruitech Solutions wants to bring on an Inbound Mutual Fund Customer Servic... for its Ghansoli, Mumbai team. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

Note from the employer

Sbi Mutual Fund Inbound Customer Service Process Fresher Experience Graduate Required Easy Selection. Type : Domestic | Languages : Marathi, English, Hindi

Pay and perks

Compensation: ₹18,000 – ₹22,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Domestic, English, Hindi, Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi
• A calm under pressure, patient attitude

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.