Kotak Bank Process Avg Eng

Recruitech Solutions is hiring a Kotak Bank Process Avg Eng in Thane, Mumbai. There are 30 open positions. Freshers can apply. Salary is up to ₹18,000/month.

Employer’s description

Kotak Bank Process Avg Eng Required Pickup And Drop Facility Is There From Thane Station To Office And From Bhiwandi To Office. Type : Domestic | Languages : Marathi, Hindi, English

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• Someone customer-first and calm under pressure

Key responsibilities

As a Kotak Bank Process Avg Eng, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Job details

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.