Kotak Bank Process

Recruitech Solutions wants to bring on a Kotak Bank Process for its Thane, Mumbai team. No experience? You can still apply. 30 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

*Kotak Bank Process*Hsc Fresher-15750 Take Homegrad Fresher-16750 Take Homeexp Hsc - 17000 Take Homegrad Exp- 18000 Take Homeshift Timings - 9.30-6.30Rotational Weekoffs. Type : Domestic | Languages : English, Marathi, Hindi

Day-to-day work

As a Kotak Bank Process, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Marathi, Hindi
• You are polite and customer-first

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.