Kotak Bank Process

Recruitech Solutions has an opening for a Kotak Bank Process based in Thane, Mumbai. Salary is up to ₹18,000/month. There are 30 open positions.

In the employer’s words

Banking Inbound Process. Type : Inbound | Languages : English, Hindi

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• You are customer-first and calm under pressure

Compensation

You will be paid ₹14,000 – ₹18,000 per month.

Job details

• Location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Recruitech Solutions today.