Kotak Idfc Bank Process

Join Recruitech Solutions as a Kotak Idfc Bank Process in Thane, Mumbai. Freshers can apply. You can earn up to ₹15,000/month. There are 30 open positions.

In the employer’s words

Banking Voice Process. Type : Domestic | Languages : Marathi, Hindi, English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹11,000 – ₹15,000 per month.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Recruitech Solutions.