Kotak Motor Insurance Ghansoli Loca...

Recruitech Solutions wants to bring on a Kotak Motor Insurance Ghansoli Loca... for its Ghansoli, Mumbai team. Salary is up to ₹22,000/month. The team is filling 30 vacancies.

In the employer’s words

Motor Insurance Process Ghansoli Location. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Marathi, Hindi

Salary and benefits

The salary for this role is ₹19,000 – ₹22,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Marathi, Hindi
• You are polite and calm under pressure

What the job involves

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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