Mutual Fund Inbound Customer Servic...

Recruitech Solutions wants to bring on a Mutual Fund Inbound Customer Servic... for its Ghansoli, Mumbai team. Freshers can apply. Salary is up to ₹22,000/month. There are 30 open positions.

Employer’s description

Sbi Mutual Inbound Customer Service Process Fresher Experience Required Easy Selection Good Eng Required. Type : Domestic | Languages : Marathi, Hindi, English

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• You are customer-first and polite

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Openings: 30
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Recruitech Solutions.