Plix Outbound Customer Service Proc...

Recruitech Solutions is hiring a Plix Outbound Customer Service Proc... in Thane, Mumbai. You can earn up to ₹18,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Employer’s description

Plix Outbound Customer Service Process Easy Process. Type : Domestic | Languages : Marathi, English, Hindi

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi
• You are patient and customer-first

Key responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Recruitech Solutions.