Renewal Process Fresher Avg Eng Req...

Recruitech Solutions wants to bring on a Renewal Process Fresher Avg Eng Req... for its Bhandup, Mumbai team. 30 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

Renewal Process Fresher Required Avg English Telugu Tamil Kanada Malayalam Required Easy Selection Nearby Station. Type : Domestic | Languages : Marathi, Hindi, English

Pay and perks

You will be paid ₹14,000 – ₹15,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• A patient, calm under pressure attitude

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Bhandup, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.