Sbi Inbound Customer Service Experi...

Recruitech Solutions is looking for a Sbi Inbound Customer Service Experi... to join its team in Rabale, Mumbai. Salary is up to ₹23,800/month. The team is filling 30 vacancies.

Employer’s description

Sbi Inbound Customer Service Process Avg Eng Hsc Experience Required Easy Selection Nearby Station. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Marathi, Hindi

Pay and perks

The salary for this role is ₹20,000 – ₹23,800 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Marathi, Hindi
• A polite, patient attitude

What the job involves

• You'll log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Rabale, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.