Sbi Inbound Customer Service Proces...

Recruitech Solutions has an opening for a Sbi Inbound Customer Service Proces... based in Rabale, Mumbai. You can earn up to ₹19,500/month. 30 candidates will be hired for this role.

Employer’s description

Sbi Inbound Customer Service Process Avg English Required Any Calling Experience Required Nearby Station. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, English, Hindi

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, English, Hindi
• Someone patient and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹17,000 – ₹19,500 per month.

Job at a glance

• Location: Rabale, Mumbai, Maharashtra
• Openings: 30
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Recruitech Solutions.