Sbi Inbound Thane

Join Recruitech Solutions as a Sbi Inbound Thane in Thane, Mumbai. 30 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹22,000/month.

Employer’s description

Sbi In Customer Service. Type : Domestic | Languages : Marathi, English, Hindi

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi and Marathi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, English, Hindi
• A customer-first, calm under pressure attitude

Salary and benefits

Salary: ₹17,000 – ₹22,000 per month, based on skills and experience.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

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