Sbi Mutual Fund Inbound Customer Se...

A new Sbi Mutual Fund Inbound Customer Se... role is open at Recruitech Solutions, Ghansoli, Mumbai. There are 30 open positions. You can earn up to ₹22,000/month. Freshers can apply.

Employer’s description

Sbi Inbound Customer Service Process Fresher Experience Required Easy Selection. Languages : Marathi, English, Hindi

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Who can apply

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, English, Hindi

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Recruitech Solutions. It takes less than a minute.