Tata Motors Inbound Customer Servic...

A new Tata Motors Inbound Customer Servic... role is open at Recruitech Solutions, Thane, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

Tata Motors Inbound Customer Service Process Easy Selection Pick Up And Drop Facility Is Available From Thane Station To Office. 1 - 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi
• Someone customer-first and patient

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Recruitech Solutions.