Urgent Hiring For Email Process Req...

Start your next role as an Urgent Hiring For Email Process Req... with Recruitech Solutions in Thane West, Mumbai. There are 30 open positions. You can earn up to ₹16,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone calm under pressure and polite

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Compensation

Compensation: ₹16,000 per month.

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Recruitech Solutions reviews applications regularly.