Operation Manager

Redfox Projects And Services is looking for an Operation Manager to join its team in Thane, Mumbai. Salary is up to ₹30,000/month.

Note from the employer

Meeting With Client And Take Feedback From Client. Resolve Client Issues And Handle Manpower Motivate Than Guide Them. Mail Drafting Etc. 1 - 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Basic Excel, Manage Operations

Pay and perks

The salary for this role is ₹25,000 – ₹30,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Basic Excel, Computer, Email and Manage Operations
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Basic Excel, Manage Operations
• You are patient and polite

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site

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