Customer Care Executive

Reetika Garg (Kiaash Consultancy) wants to bring on a Customer Care Executive for its Pitampura, Delhi team. The team is filling 2 vacancies. The pay goes up to ₹23,000/month.

Note from the employer

We Are Hiring A Customer Care Executive Who Will Handle Operational Calls For Jewellery, Video Calling For Verification And Customer Satisfaction Regarding The Product. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales

Compensation

The salary for this role is ₹18,000 – ₹23,000 per month.

What the job involves

As a Customer Care Executive, your work will include:

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Pitampura, Delhi, Delhi
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Reetika Garg (Kiaash Consultancy).